Sindh Launches Khidmat-e-Sindh App: File Complaints From Your Phone, No Office Visits Needed
· By News Desk
Filing a complaint with a government department in Sindh
usually means one thing: a long trip to an office, endless paperwork, and
plenty of waiting. That's exactly what the new Khidmat-e-Sindh App is trying
to change.
Sindh Governor Syed Muhammad Nihal Hashmi
officially launched the app this week—a digital platform built to let citizens
register complaints and get solutions from government departments without ever
leaving their homes.
65 Departments, One
App
Speaking at the launch ceremony, the governor revealed
that 65
federal and provincial government departments have already been
connected to the application. That means citizens can submit complaints
directly to the relevant authority through their mobile phones—no office
visits, no middlemen.
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The core goal, he said, is simple: timely resolution of
public grievances and making government institutions more
accountable to the people.
Track Your
Complaint in Real Time
Here's the part users will appreciate most: the
departments concerned are responsible for addressing complaints received
through the app, and users can track the status and progress of
their submissions online.
No more wondering if your complaint disappeared into a black
hole.
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The governor also praised the coordination between
departments, noting that all relevant bodies worked together as a single unit
to develop the application and make the initiative a success.
What Can You
Complain About?
During a briefing, Principal Secretary to the Governor Dr. Syed Saifur Rehman
said citizens can register complaints related to a wide range of issues,
including:
·
Crime
·
Sanitation
·
Other public services
In short, if it's a civic issue, the app is designed to
handle it.
A Message From the
Governor
Responding to a media question, Governor Nihal Hashmi
made a broader point about the country's progress. He said Pakistan came into
existence through the free will and voting power of its people—and that no
outsider will come to bring prosperity to the country.
His message: citizens must work together to achieve
development and improve the overall situation. The Khidmat-e-Sindh App, it
seems, is meant to be one small step in that direction.
The Bottom Line
For Sindh residents tired of bureaucratic runarounds, the
Khidmat-e-Sindh App offers a practical alternative: file your complaint, track
its progress, and hold departments accountable—all from your phone.
If it works as promised, it could be a genuine shift in
how citizens interact with government.
https://play.google.com/store/apps/details?id=pk.gov.governorsindh.khidmat&pcampaignid=web_share
